FAQ
Frequently Asked Questions
So, how/where do I buy the resource?
All purchases are done online, automatically, via our tebexstore (opens in a new tab).
Why does my price differ?
The price varies based on your country's VAT rate. We comply with legal requirements to pay this tax
You lack the required entitlement to use X
Ensure that your server's license key is registered under the same Keymaster (opens in a new tab) account that owns the asset (opens in a new tab). If they are on the same account, simply restart your server. If not, transfer the asset to the Keymaster account associated with your server's license key. Keep in mind that asset transfers are limited to one time only.
Failed to verify protected resource X
This error means that files were corrupted during the download. Most times this happens because you use FileZilla, which doesn't work well with encrypted files. Try using(https://winscp.net/eng/download.php (opens in a new tab)) instead.
Syntax error near <\1>
If the error “syntax error near <\1> comes up then that most likely means that there is some kind of issue with the resource files such as them being corrupted
To resolve the issue, update to the latest recommended version (opens in a new tab) of the server artifacts.
My keymaster has been hacked, can you transfer the resource to me?
Unfortunately, we can't transfer assets between keymaster accounts, even in cases of account compromise. For assistance, please contact Cfx.re support (opens in a new tab).
I can't find my transaction id
You can find your transaction id at https://checkout.tebex.io/payment-history/login (opens in a new tab)